{"id":21,"date":"2023-06-14T11:55:46","date_gmt":"2023-06-14T11:55:46","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/plants\/?page_id=21"},"modified":"2025-11-05T13:51:42","modified_gmt":"2025-11-05T12:51:42","slug":"klantenservice","status":"publish","type":"page","link":"https:\/\/kaldersbloemen.nl\/en\/klantenservice\/","title":{"rendered":"Customer service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1683642969792 wd-rs-645a5a5105883\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-7 vc_col-md-7 wd-rs-645e1cfcf0b01\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-681327a463d28\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-681327a463d28 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Placing an order<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t<div id=\"wd-68132865701bf\" class=\"wd-text-block wd-wpb reset-last-child wd-rs-68132865701bf text-left\">\n\t\t\t<p>At Kaldersbloemen.co.uk you can order flowers, plants and bouquets online and have them delivered. You also have the option of visiting our shop for more seasonal plants and flowers.<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1683712770324 wd-rs-645b6afdc42e2\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill wd-enabled-flex wd-rs-68e3df9319fd1\"><div class=\"vc_column-inner vc_custom_1759764376474\"><div class=\"wpb_wrapper\">\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-68e3df6959992\" class=\"wd-rs-68e3df6959992 wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-top vc_custom_1759764332999\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t1.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title box-title-style-default wd-fontsize-xl\">Select from our product range<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"><p>Choose from our online range. You can navigate through the different categories to find the right flower arrangement.<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<style><\/style>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1683712770324 wd-rs-645b6afdc42e2\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill wd-enabled-flex wd-rs-68e3df9b0e82a\"><div class=\"vc_column-inner vc_custom_1759764383486\"><div class=\"wpb_wrapper\">\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-68e3e020b753e\" class=\"wd-rs-68e3e020b753e wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-top vc_custom_1759764547782\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t2.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title box-title-style-default wd-fontsize-xl\">Choose additional options or a size<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"><p>On the product page, you have the option to select additional options. You can also choose the size of your flower arrangement here.<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<style><\/style>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1683712770324 wd-rs-645b6afdc42e2\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill wd-enabled-flex wd-rs-68e3dfa443c49\"><div class=\"vc_column-inner vc_custom_1759764393245\"><div class=\"wpb_wrapper\">\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-68e3df6f71fbe\" class=\"wd-rs-68e3df6f71fbe wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-top vc_custom_1759764338980\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t3.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title box-title-style-default wd-fontsize-xl\">Enter your details and checkout<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"><p>Follow the steps in the shopping cart and enter your details. Please note! Delivery is currently only available in Delft, Den Hoorn and Delfgauw.<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<style><\/style>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1683716525725 wd-rs-645b79a97d676\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill wd-enabled-flex wd-rs-68e3dfcbe3a4b\"><div class=\"vc_column-inner vc_custom_1759764431045\"><div class=\"wpb_wrapper\">\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-68e3df754cf53\" class=\"wd-rs-68e3df754cf53 wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-top vc_custom_1759764345065\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t4.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title box-title-style-default wd-fontsize-xl\">Ordered before 12:00, delivered the same day<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"><p>Do you order before noon? Then we will deliver the same day! Orders after 12:00 will be delivered the next day.<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<style><\/style>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-5 vc_col-md-5 wd-rs-645e1cdcc0915\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t\t<div id=\"wd-690b484d5793e\" class=\"wd-image wd-wpb wd-rs-690b484d5793e hidden-md hidden-sm hidden-xs text-center\">\n\t\t\t\n\t\t\t<img decoding=\"async\" width=\"500\" height=\"900\" src=\"https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-500x900.jpg\" class=\"attachment-500x900 size-500x900\" alt=\"\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"wd-690b485747f3e\" class=\"wd-image wd-wpb wd-rs-690b485747f3e hidden-lg text-center\">\n\t\t\t\n\t\t\t<img decoding=\"async\" width=\"400\" height=\"300\" src=\"https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-400x300.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-400x300.jpg 400w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-1067x800.jpg 1067w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-768x576.jpg 768w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-1536x1152.jpg 1536w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-430x323.jpg 430w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-700x525.jpg 700w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-190x143.jpg 190w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited.jpg 1920w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1759764490235 wd-rs-68e3e00390ad7\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-645a5b35212f4\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-645a5b35212f4 wd-title-color-default wd-title-style-default text-left vc_custom_1683643197743 wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >FAQs<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t<div id=\"wd-68e3dfeeb43b7\" class=\"wd-accordion wd-wpb wd-rs-68e3dfeeb43b7 vc_custom_1759764469531 wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhere do we deliver our flowers?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We can deliver our flowers for you in Delft, Den Hoorn and Delfgauw. Of course, you can also choose to collect your order from the shop.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhen will the flowers be delivered?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We deliver 6 days a week, from Monday to Saturday (excluding holidays). You can choose between morning and afternoon delivery. If you choose morning delivery, the order must be received by us before 16:00 the day before. An order received before 12:00 can be delivered the same afternoon. Orders for Saturday should reach us by Friday at the latest.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tThe recipient turns out not to be at home. What then?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>First, we try to deliver the order to a neighbour. If this is successful, the recipient is notified by a note in the letterbox. If the order cannot be delivered to the neighbours either, a note is left to inform the recipient so that we can be contacted.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat are the delivery costs?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>The delivery charge is \u20ac6<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat are the payment options?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Payment of your order is possible in several ways, iDeal, credit card or Paypal.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Een bestelling plaatsen Bij Kaldersbloemen.nl kunt u bloemen, planten en boeketten online bestellen en laten bezorgen. U heeft ook de","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kaldersbloemen.nl\/en\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaldersbloemen.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kaldersbloemen.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kaldersbloemen.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kaldersbloemen.nl\/en\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":22,"href":"https:\/\/kaldersbloemen.nl\/en\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":1151,"href":"https:\/\/kaldersbloemen.nl\/en\/wp-json\/wp\/v2\/pages\/21\/revisions\/1151"}],"wp:attachment":[{"href":"https:\/\/kaldersbloemen.nl\/en\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}