{"id":21,"date":"2023-06-14T11:55:46","date_gmt":"2023-06-14T11:55:46","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/plants\/?page_id=21"},"modified":"2025-11-05T13:51:42","modified_gmt":"2025-11-05T12:51:42","slug":"klantenservice","status":"publish","type":"page","link":"https:\/\/kaldersbloemen.nl\/fr\/klantenservice\/","title":{"rendered":"Service \u00e0 la client\u00e8le"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1683642969792 wd-rs-645a5a5105883\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-7 vc_col-md-7 wd-rs-645e1cfcf0b01\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-681327a463d28\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-681327a463d28 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Passer une commande<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t<div id=\"wd-68132865701bf\" class=\"wd-text-block wd-wpb reset-last-child wd-rs-68132865701bf text-left\">\n\t\t\t<p>Chez Kaldersbloemen.co.uk, vous pouvez commander des fleurs, des plantes et des bouquets en ligne et les faire livrer. Vous avez \u00e9galement la possibilit\u00e9 de visiter notre magasin pour des plantes et des fleurs plus saisonni\u00e8res.<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1683712770324 wd-rs-645b6afdc42e2\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill wd-enabled-flex wd-rs-68e3df9319fd1\"><div class=\"vc_column-inner vc_custom_1759764376474\"><div class=\"wpb_wrapper\">\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-68e3df6959992\" class=\"wd-rs-68e3df6959992 wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-top vc_custom_1759764332999\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t1.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title box-title-style-default wd-fontsize-xl\">Choisissez parmi notre gamme de produits<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"><p>Choisissez parmi notre gamme en ligne. Vous pouvez naviguer dans les diff\u00e9rentes cat\u00e9gories pour trouver la composition florale qui vous convient.<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<style><\/style>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1683712770324 wd-rs-645b6afdc42e2\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill wd-enabled-flex wd-rs-68e3df9b0e82a\"><div class=\"vc_column-inner vc_custom_1759764383486\"><div class=\"wpb_wrapper\">\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-68e3e020b753e\" class=\"wd-rs-68e3e020b753e wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-top vc_custom_1759764547782\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t2.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title box-title-style-default wd-fontsize-xl\">Choisissez des options suppl\u00e9mentaires ou une taille<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"><p>Sur la page du produit, vous avez la possibilit\u00e9 de s\u00e9lectionner des options suppl\u00e9mentaires. Vous pouvez \u00e9galement choisir ici la taille de votre composition florale.<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<style><\/style>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1683712770324 wd-rs-645b6afdc42e2\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill wd-enabled-flex wd-rs-68e3dfa443c49\"><div class=\"vc_column-inner vc_custom_1759764393245\"><div class=\"wpb_wrapper\">\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-68e3df6f71fbe\" class=\"wd-rs-68e3df6f71fbe wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-top vc_custom_1759764338980\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t3.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title box-title-style-default wd-fontsize-xl\">Saisissez vos coordonn\u00e9es et passez \u00e0 la caisse<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"><p>Suivez les \u00e9tapes du panier d'achat et entrez vos coordonn\u00e9es. Attention ! La livraison n'est actuellement possible qu'\u00e0 Delft, Den Hoorn et Delfgauw.<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<style><\/style>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1683716525725 wd-rs-645b79a97d676\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill wd-enabled-flex wd-rs-68e3dfcbe3a4b\"><div class=\"vc_column-inner vc_custom_1759764431045\"><div class=\"wpb_wrapper\">\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-68e3df754cf53\" class=\"wd-rs-68e3df754cf53 wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-top vc_custom_1759764345065\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-text text-size-small box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t4.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title box-title-style-default wd-fontsize-xl\">Command\u00e9 avant 12h00, livr\u00e9 le jour m\u00eame<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"><p>Vous commandez avant midi ? Nous vous livrons le jour m\u00eame ! Les commandes pass\u00e9es apr\u00e8s 12h00 seront livr\u00e9es le lendemain.<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<style><\/style>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-5 vc_col-md-5 wd-rs-645e1cdcc0915\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t\t<div id=\"wd-690b484d5793e\" class=\"wd-image wd-wpb wd-rs-690b484d5793e hidden-md hidden-sm hidden-xs text-center\">\n\t\t\t\n\t\t\t<img decoding=\"async\" width=\"500\" height=\"900\" src=\"https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-500x900.jpg\" class=\"attachment-500x900 size-500x900\" alt=\"\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"wd-690b485747f3e\" class=\"wd-image wd-wpb wd-rs-690b485747f3e hidden-lg text-center\">\n\t\t\t\n\t\t\t<img decoding=\"async\" width=\"400\" height=\"300\" src=\"https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-400x300.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-400x300.jpg 400w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-1067x800.jpg 1067w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-768x576.jpg 768w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-1536x1152.jpg 1536w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-430x323.jpg 430w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-700x525.jpg 700w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited-190x143.jpg 190w, https:\/\/kaldersbloemen.nl\/wp-content\/uploads\/2025\/11\/Kalders-Bloemen-Over-Ons-1-Edited.jpg 1920w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1759764490235 wd-rs-68e3e00390ad7\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-645a5b35212f4\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-645a5b35212f4 wd-title-color-default wd-title-style-default text-left vc_custom_1683643197743 wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >FAQ<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t<div id=\"wd-68e3dfeeb43b7\" class=\"wd-accordion wd-wpb wd-rs-68e3dfeeb43b7 vc_custom_1759764469531 wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tO\u00f9 livrons-nous nos fleurs ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Nous pouvons livrer nos fleurs \u00e0 Delft, Den Hoorn et Delfgauw. Bien entendu, vous pouvez \u00e9galement venir chercher votre commande au magasin.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQuand les fleurs seront-elles livr\u00e9es ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Nous livrons 6 jours par semaine, du lundi au samedi (hors jours f\u00e9ri\u00e9s). Vous pouvez choisir entre une livraison le matin ou l'apr\u00e8s-midi. Si vous choisissez la livraison le matin, la commande doit nous parvenir avant 16 heures le jour pr\u00e9c\u00e9dent. Une commande re\u00e7ue avant 12h00 peut \u00eatre livr\u00e9e l'apr\u00e8s-midi m\u00eame. Les commandes pour le samedi doivent nous parvenir au plus tard le vendredi.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tIl s'av\u00e8re que le destinataire n'est pas chez lui. Que se passe-t-il alors ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Dans un premier temps, nous essayons de livrer la commande \u00e0 un voisin. Si cet essai est concluant, le destinataire en est inform\u00e9 par une note d\u00e9pos\u00e9e dans la bo\u00eete aux lettres. Si la commande ne peut pas non plus \u00eatre livr\u00e9e au voisin, une note est laiss\u00e9e au destinataire pour qu'il nous contacte.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQuels sont les frais de livraison ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Les frais de livraison s'\u00e9l\u00e8vent \u00e0 6 euros.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-primary wd-fontsize-custom wd-font-weight-500\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQuelles sont les possibilit\u00e9s de paiement ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Le paiement de votre commande est possible de diff\u00e9rentes mani\u00e8res, iDeal, carte de cr\u00e9dit ou Paypal.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Een bestelling plaatsen Bij Kaldersbloemen.nl kunt u bloemen, planten en boeketten online bestellen en laten bezorgen. U heeft ook de","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kaldersbloemen.nl\/fr\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaldersbloemen.nl\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kaldersbloemen.nl\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kaldersbloemen.nl\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kaldersbloemen.nl\/fr\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":22,"href":"https:\/\/kaldersbloemen.nl\/fr\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":1151,"href":"https:\/\/kaldersbloemen.nl\/fr\/wp-json\/wp\/v2\/pages\/21\/revisions\/1151"}],"wp:attachment":[{"href":"https:\/\/kaldersbloemen.nl\/fr\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}